Vampire Facial

The Vampire Facial is a treatment where the Platelet Rich Plasma (PRP) is distributed into the skin the Dermapen micro-needling device. You've likely heard of PRP facial treatments — colloquially known as vampire facials after Kim Kardashian famously posted photos of herself having this treatment done.

During a traditional micro-needling treatment, needles create tiny insults in the skin, stimulating the skin to repair itself with new collagen and elastin. Vampire Facials combine the powers of micro-needling together with PRP which contain growth factors to help stimulate repair.

Appointment Cancellation

When you book an appointment with us, you secure a dedicated slot on our calendar that becomes unavailable to other patients. To respect both our business and fellow patients, please notify us as soon as possible if you need to cancel or reschedule your appointment.
Advance Notice

To accommodate other patients and optimize our schedule, we request that you provide us with at least 48 hours' notice for appointment cancellations or reschedules.
Cancellation Process

If you need to cancel or reschedule your appointment, please call us at 6243 4632. You can also leave a detailed voicemail message if necessary. Voicemail messages are time and date stamped, and we honour them if the required time frame is provided. We will return your call with 48 hours to acknowledge your message and make any relevant changes to your appointment. If you are trying to reschedule your appointment more than 48 hours before your appointment time, you can also click on the link in your confirmation email which will allow you to cancel or reschedule your appointment. If you have cancelled your appointment within the required time frame, you are entitled to a refund of your deposit. In this case, please call the clinic directly and they will process this refund for you.
Late Cancellations/Reschedules/No-Shows

A cancellation or reschedule is considered "late" when done less than 48 hours before the scheduled appointment. A "no-show" occurs when a patient misses an appointment without cancelling. In both cases, the deposit paid to secure the initial appointment will be forfeited as a missed appointment fee.
Our Small Business Consideration

As a small business, last-minute cancellations, reschedule requests, and no-shows have a significant impact on our operations. We kindly request your understanding and cooperation in notifying us as soon as possible if you need to make changes to your appointment.
Refund Policy

We do not provide refunds for services provided at out clinic or any products that are purchased and removed from the clinic.
Contact Us

For any questions or concerns related to our Cancellation, Reschedule & Refund Policy, please feel free to reach out to us at: Beauty Lab & Laser: (03) 6243 4632 Email: nabynicky@outlook.com
Acknowledgement

By using our services, you acknowledge having read, understood, and agreed to this Cancellation, Reschedule & Refund Policy. This policy was last updated on 1/9/2023